Customer Support Advisor -Slovenian Speaking

Concentrix is seeking motivated individuals to join their Primark team as a Customer Support Advisor. The role involves addressing general inquiries from customers through social media and email, requiring an empathetic and patient demeanor while maintaining professionalism. Responsibilities Addressing general inquiries from customers through social media and email Handling issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations Skills Excellent Catalan & English verbal/written skills Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Social media or content moderation experience (desired) Benefits Discount on car and home insurance with AXA! 28 days paid holidays. Refer a friend incentive. Employee Assist Program- a range of support and resources, accessed free. PUREGYM Discount & 0% joining fee. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Company Overview Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https//www.concentrix.com. Apply To This Job